Ongoing, detailed service training is a foundational component of the Providence Hospitality Partners culture. Whether the course of material is offered via the franchise company, industry association, or one of the many proprietary training programs developed by Providence Hospitality Partners, our commitment is to invest in our associates by investing in their training.

To ensure that each Providence Hospitality managed property maintains a leadership position, a series of detailed "class room" training programs have been developed. These programs include:

  • Wine Service Pairings
  • 16 Steps of Food Service
  • 100% Guest Satisfaction
  • Becoming PHP/Orientation
  • 212° The Extra Degree Program

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